Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

All returns & repairs ordered through the UK website should be sent to our UK address:

Five57 Ltd, Bridgford Business Centre, 29 Bridgford Road, Nottingham, NG2 6AU


Please contact us with any queries regarding returns:

0115 714 7557

We repair & maintain covers all the time!  Let us help you out.  Please email or call first to go over the details of your repair or return.


Burnham Boat Slings can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. The shipping costs on the Burnham-UK website are based on domestic (UK) destinations.  

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use.

Products ordered for shipping to countries outside the UK may be subject to import VAT and/or customs duties in the destination country.  All such taxes and duties will be the responsibility of the customer on receipt of the order.